Frequently Asked Questions


Q: Why would I want Pat's PC Repair to service my computer?
A: I have over 25 years experience working on computers. While I don't know everything there is to know about computers, I can usually solve difficult computer issues that vex customers.


Q: What happens if you can't fix my computer?
A: If I'm unable to fix your computer, possibly due to the age of the computer or other factors, there is no charge.  However, if you decide you don't want me to service your computer after I have already visited your residence or office, you are still expected to pay the originally requested charge.


Q: How long will it take to service my computer?
A: The turn-around time for repairs or other serving depends on the type of service needed.  Many repairs can be made quickly, on-site.  Other repairs can take 2-3 days, or more.  For more involved repairs, I will take the computer with me and return to you when servicing is complete.  In this case, you will receive a claim check / receipt for your computer.


Q: Why Pat's PC Repair?
A: I could have given my business a stronger, more thought-provoking name, but I decided I wanted to project a friendly, small-town image.  Why would I want to sound like a big corporation when I'm really a small, sole proprietor?  Sometimes there is an advantage to dealing with a small company.   Have you ever taken your vehicle to a dealer and described your car trouble to the service manager, not the actual mechanic who will be working on your car?  Has that bothered you, like it has bothered me?  When you call me, you are talking to the person who will be making the actual repairs!  

If you have any other questions about me or my business, please do Email me.